Although this list is primarily for units who need to communicate information or problems about active serial titles to central technical processing units (Acquisitions or Cataloging), it may be useful to others – check with your supervisor before sending anything noted below. NOTE: always include record nos. and title when making a request or reporting a problem.
Print serials:
| Type of action or problem | How/who to notify |
| Cancellation request | Email to serpay@library.berkeley.edu |
| Lapsed order | Email to serpay@library.berkeley.edu |
| Claiming (if unable to claim within your unit) | Email to checkin@library.berkeley.edu |
| Address corrections | Email to serpay@library.berkeley.edu (include mailing label information) |
| Duplicate receipts (with invoice) | Send material and invoice to:
Acquisitions Dept. Attn. Don Lee |
| Duplicate receipts (subscription – 3 successive dups received) | Email to serpay@library.berkeley.edu (include mailing label information) or send both labels to Acquisitions Dept. Attn. Don Lee |
| SEC – title change regardless of RLOC | Send 1st issue with new title to SerCat after creating temp record in Millennium with cross reference to old title. Follow SEC procedures see: http://www.lib.berkeley.edu/asktico/procedures/serials-submitting-successive-entry-changes |
| Bibliographic information/correction (e.g.; title ceased; first supplement received; cumulative index received; numbering changes) | Use BadCat (FAQ & Form) [dead links] |
| Invoices (hardcopy) | Send via campus mail to Acquisitions Dept./Sue Miller |
| Invoices (pdf emailed) | Forward email to: serinv@lists.berkeley.edu |
| Written correspondence from publisher or vendor | Follow instructions for closest situation. If unable to interpret, email serpay@library.berkeley.edu |
| Notice of paid print only title becoming online only | Online not wanted: Notify serpay@library.berkeley.edu and close record
Online wanted: |
| Notice of gift title becoming online only | Close print holdings records. Notify serpay@library.berkeley.edu. If necessary, follow freely available/open access procedures. |
| Holdings record/card matters | Email to checkin@library.berkeley.edu |
| New print order request | Email to orderdiv@library.berkeley.edu |
| Newspaper/microform matters | Email to asuchest@library.berkeley.edu |
Online only/Print+Online serials:
| Type of action or problem | How/who to notify |
| Cancellation request | Email to eru@library.berkeley.edu |
| Electronic access denied | Follow instructions at http://www.lib.berkeley.edu/Staff/eproblem.html |
| URL in need of correction | Follow instructions at http://www.lib.berkeley.edu/Staff/eproblem.html |
| SEC – title change (online only) | Email to eproblem@library.berkeley.edu |
| Other bibliographic information/correction for online resources | Email to eproblem@library.berkeley.edu |
| Invoices (hardcopy) | Send to Acquisitions Dept./Steve LaFollette |
| Invoices (pdf emailed) | Forward email to: eru@library.berkeley.edu |
| Written correspondence from publisher or vendor | Follow instructions for closest situation. If unable to interpret, email eru@library.berkeley.edu |
| Notice of paid print+electronic title becoming online only | Send to eru@library.berkeley.edu |
| New order | http://footprints.lib.berkeley.edu:8080/emfo/triage |
Legacy Data
Author: Rico Estrada
Approval Group: ILSSC, BTech, Cataloging and Metadata Council
Update Group: BTECH
Last updated date: 04/11/14