Author archives

Adding Fines in Millennium

Author: Jennifer Osgood
Posted in: Circulation Services Group

Adding Fines to a Patron Account in Millennium Other fine module documentation may be found at Waiving Fines and Viewing Past Fines in Millennium. 1.Open a patron’s record and click the Fines tab. 2. Click the “Add Charge” button. 3. Click the down arrow on the drop down menu to select a predefined type of …

Created: April 13, 2018
Last revised: April 13, 2018
Review date: None set

Viewing Past Fines in Millennium

Author: Jennifer Osgood
Posted in: Circulation Services Group

View Paid and Waived Fines on a Patron Account Other fine module documentation may be found at Waiving Fines  and Add Fines to Patron Account in Millennium. 1. When in the patron’s record, click the Fines tab. 2. Click the “Fines Paid” button. A list of previously collected charges will display with information about the …

Created: April 13, 2018
Last revised: April 13, 2018
Review date: None set

Waiving Fines in Millennium

Author: Jennifer Osgood
Posted in: Circulation Services Group

Waiving fines Other fine module documentation may be found at Add Fines to Patron Account in Millennium and View Paid and Waived Fines on Patron Account. Notes: Generally fines should only be waived in cases of library staff error. Approved cases are: Item found on shelf, not checked in properly Book drop returns not checked …

Created: April 13, 2018
Last revised: April 13, 2018
Review date: None set

When a Non-owning Unit Receives a Wet Book

Author: Jennifer Osgood
Posted in: Circulation Services Group

1.) If the item is owned by another library, check in the item, selecting the third option: “Place Item in Transit, Do Not Check In.” This will keep the item on the patron’s account and allow for any fines to accrue or other assessed fees to be added later by the owning unit. 2a.) If …

Created: June 9, 2016
Last revised: October 3, 2016
Review date: None set

Paging Procedures

Author: Jennifer Osgood
Posted in: Circulation Services Group

Paging is the process by which a library is notified that an item needs to be pulled from the shelf to satisfy a hold. Sometimes the item is needed by a patron, and sometimes there is an internal need, such as for course reserve, an exhibit, or a re-cataloging project. There are two types of …

Created: April 27, 2016
Last revised: December 3, 2016
Review date: None set